Full Time Security Patrol Guard - TD Centre

Position: Patrol Guard

Status: Full Time

Hours: Rotating Continental (Days/Nights) – 12-hour shifts

Payrate: $24.00/hour

Overtime Method: Averaging agreement over 88 hours

Posting Date: August 21st 2026

Internal Closing Date: August 26th 2026

External Closing Date: August 28th, 2026

Job Overview: The TD Centre is one of Toronto’s premier commercial properties located in the heart of the financial district, supporting a large population of tenants, employees, and visitors each day.

As a Patrol Guard, you will play a key role in maintaining a protected and secure environment through active patrols, visibility, and timely response to incidents. This role requires strong observation skills, professionalism, and the ability to interact effectively with the public in a high-traffic setting

Key Responsibilities:

- Conduct regular interior patrols throughout the mall, including common areas, corridors, entrances, and exits
- Maintain a visible presence to deter theft, vandalism, and unauthorized activity
- Monitor shopper and tenant activity, identifying and addressing potential safety or security concerns
- Respond to incidents including disturbances, thefts, medical calls, and emergencies
- Provide strong customer service by assisting visitors with directions and general inquiries
- Enforce mall policies and procedures, including trespass and loitering guidelines
- Work closely with dispatch, supervisors,



and other team members to coordinate response efforts
- Complete detailed incident reports and daily logs accurately and in a timely manner
- Assist with crowd management during peak hours, sales events, and special events
- Support emergency procedures including evacuations and coordination with emergency services

Prerequisites:

- Ability to obtain a Security License in the province of Ontario.
- Must have 2 years experience in a retail security environment
- Valid First Aid & CPR Level C from a WSIB approved provider.
- Previous experience in retail, mall, or high-volume security environment is an asset
- Strong observation and situational awareness skills
- Excellent customer service and communication skills
- Ability to remain calm and professional in high-pressure situations
- Strong report writing and documentation skills
- Comfortable standing and walking for extended periods
- Ability to work independently and as part of a team
- Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
- Legally authorized to work in Canada

Why choose Paladin?

- Opportunities for training and professional development
- Competitive salary and benefits package
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Additional perks

📌 Full Time Security Patrol Guard - TD Centre (Toronto)
🏢 Paladin Security
📍 Toronto