Position Title: General Manger - Child Care

Reports To: Chief Operating Officer

Pay Grid: $33-$37/hour

Department: Child Care

Hours: 40 hours/week

Our Culture

YMCA of Southeastern Alberta strives to integrate our commitment to diversity and social inclusion in all that we do. We believe that strong leadership is created through the sharing of diverse experiences and perspectives. We actively seek candidates who embody these principles and who reflect the many dimensions of the communities we serve. We are a charitable organization that provides health and fitness opportunities, employment services,

licensed childcare, and various community programs in Medicine Hat, Redcliff, and Brooks.

When you work at the YMCA, you’ll play an important part in building strong, thriving communities while positively impacting people’s lives. Join our team at the Y, a place where everyone belongs — including you!

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day,

demonstrating our values in action.

We do the right thing.

We are caring, respectful, honest, and responsible in all that we do.

We put people first.

We believe in each other – honouring our strengths, diversity, perspectives, and passions.

We keep our promises.

We do what we say we will do.

We lead by example.

We are courageous, speaking with conviction and always willing to listen and collaborate.

What qualifications are we looking for?

At the YMCA of Southeastern Alberta, we strive to ensure our employees are a good fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Education/Certifications/Credentials/Professional Registration

- Child Development Certificate – Level 3 (or ability to obtain with current credentials)
- Standard First Aid, CPR-Level C
- Evidence of a clear Police Information Check (with Vulnerable Sector Search if applicable), within the last six months
- Must have a valid driver’s license with a class 07 automobile insurance coverage business use (or pleasure with occasional business use)



and a minimum of $2,000,000 in liability coverage if required

Experience
- Minimum 7 years progressive leadership experience in licensed Child Care, Early Learning, Education, or Human Services environments.
- Minimum 3 years experience leading managers and multi-site operations.
- Demonstrated experience managing budgets, operational plans, and performance outcomes.
- Experience interpreting and applying provincial legislation, licensing requirements, and funding agreements.
- Proven ability to build, lead, and develop high-performing teams.

What does this role look like at the YMCA of Southeastern Alberta? Reporting to the COO, the General Manager, Childcare is responsible for oversight of the

YMCA of Southeastern Alberta’s early years and out-of-school care licensed childcare programs.

The responsibilities and duties of this role will include but are not limited to:

- Ensure parent engagement is prioritized and opportunities are available for caregivers to provide feedback
- Represent the YMCA of Southeastern Alberta on any applicable local committees or groups related to childcare
- Provide supervision, training, mentoring, and support to the Before & After School Care Program leadership team, ensuring a positive workplace culture
- Step into ratio from time-to-time to cover unexpected absences that cannot otherwise be filled
- Have a visible and engaged presence at all Child Care and Before and After School Care facilities
- Celebrate successes and foster an atmosphere of success in all Child Care and Before and After School Care programs
- Achieve all quality standards and targets established under YMCA best practices and the YMCA’s Playing to Learn/Place to Connect curriculums, ensuring all program pass annual program audits




- Resolve parent, staff, and volunteer complaints and issues as efficiently and effectively as possible within 24 business hours.
- Take the lead on the implementation of the Operational Plan for Child Care throughout the Association
- Assist with the development of the strategic plan with the SLT and Board of Directors
- As part of the SLT, champion organizational initiatives to garner buy-in and engagement throughout the organization
- Attend SLT meetings and have a visible and engaged presence throughout the organization
- Support managers in communication and marketing plans
- Oversee parent fee billings and payments, including subsidy claims, ensuring they are accurate and completed on time
- Ensure all childcare programs remain in good standing with Licensing
- From time to time, interacting with children at their level, requiring the ability to:
- Get up and down from the floor/ground
- Pick smaller children up
- Assist older children to climb the stairs to get onto the change table
- Play with children on outdoor playground equipment
- Participate in games that may include jogging, jumping, dancing, singing, etc.
- From time to time, may need to lift boxes of files weighing up to 50 lbs

The Perks to Joining our Team:
- Paid wellness days and benefits package after 3-month probationary period
- Paid Birthday and Employment Anniversary Date
- Employee Assistance Program
- Free Health Plus Membership with 15% discount for family members
- 2 weeks paid vacation after 3 months prorated based on start date
- 1 week of PTO after 3 months prorated based on start date

Please Apply: With a cover letter, resume, and 3 professional references (email addresses and phone numbers) who can attest to your character and previous work and/or volunteer performance.

Please send application packages to:

Betty Duhaime, Chief Operating Officer

YMCA of Southeastern Alberta

221 4th Ave SE

[email protected]

Pay: $33.00-$37.00 per hour

Benefits

- Dental care
- Employee assistance program
- On-site parking
- Paid time off

Work Location: In person

📌 General Manager of Child Care (Medicine Hat)
🏢 Medicine Hat YMCA
📍 Medicine Hat