Regional General Manager Type: Full-Time (Permanent) Leadership and Management Establish and communicate organizational goals, objectives, and performance expectations. Promote employee engagement, accountability, and continuous improvement. Ensure operational efficiency, service quality, and customer satisfaction.

Monitor operational performance and implement initiatives to improve productivity and profitability. Coordinate resources, schedules, facilities, aircraft, and personnel to meet business objectives. Safety and Regulatory Compliance Ensure the Company’s operations comply with all applicable federal, provincial, and local laws, regulations, and standards.

Maintain compliance with Transport Canada regulations, Canadian Aviation Regulations (CARs), and all other applicable aviation requirements. Support and promote the Company’s Safety Management System (SMS) and safety culture. Participate in audits, inspections, and regulatory reviews as required.

Financial Management

Develop, manage, and monitor operating budgets. Oversee revenue generation, expense control, and financial performance.



Customer and Stakeholder Relations Maintain and develop relationships with customers, suppliers, regulators, airport authorities, strategic partners, and other stakeholders.

Ensure high levels of customer service and client satisfaction. Manage customer concerns and service issues in a professional and timely manner. Contribute to strategic planning and long-term business growth initiatives.

Assist in the development and implementation of marketing and customer retention strategies. Prepare and provide operational, financial, safety, and management reports as required. Develop and implement policies, procedures, and standards consistent with Company objectives.

Asset and Resource Management Oversee the effective utilization and protection of Company assets, including aircraft, equipment, facilities, vehicles, and technology. Comply with all Company policies, procedures, and directives. Competitive wages and advantages package Relocation assistance negotiable based on experience Criminal record check and certified medical exam may be required #

📌 General Manager, Performance General Manager, Performance (Yellowknife)
🏢 Matrix
📍 Yellowknife