Join a dynamic team at The Westley Calgary Downtown as a Guest Service Agent. Deliver exceptional guest experiences and showcase your knowledge of local attractions and services. This full time position includes day, evening, and overnight responsibilities as a Night Auditor.

You will be the face of the hotel, greeting guests, managing check-ins, and fulfilling requests with a welcoming approach. Your expertise in hospitality will be key to ensuring memorable stays in this boutique hotel. Key Responsibilities:

- Register guests while accommodating special requests
- Block rooms and manage reservation details effectively
- Maintain accurate room inventory and housekeeping status
- Process guest accounts and ensure credit policies
- Provide concierge services and handle inquiries promptly Requirements:
- Relevant customer service experience, hotel experience preferred
- Excellent communication skills and a friendly demeanor
- Strong computer skills, including Microsoft Office proficiency
- Adaptability in high-pressure environments
- Willingness to work flexible hours, including nights and holidays Let your customer service skills shine and enhance guest experiences at The Westley Calgary Downtown Hotel.

📌 Guest Service Agent for Luxury Hotel (Calgary)
🏢 Silver Hotel Group
📍 Calgary