Germain Hotels in Montreal seeks a Guest Service Manager to build relationships and drive synergy across reception, reservations, night auditing, concierge and valet operations. You will coordinate service teams and ensure smooth day-to-day hotel operations.
You will lead staffing planning, coach teams, monitor budgets, and ensure safety and PCI DSS compliance while maintaining outstanding guest satisfaction and robust relationships with guests, employees, partners and the Germain Hotels service
📌 Guest Service Manager: Lead Guest Experience & Front Desk (Montreal)
🏢 Alt
📍 Montreal