About the Role

At Durham Valley Community Hospital, we are committed to providing efficient, compassionate, and patient focused healthcare services to the communities we serve. We are looking for a Health Services Coordinator who can coordinate healthcare programs, support clinical teams, and help ensure patients receive timely and organized services.

Why Work With Us?

The Environment: Work in a collaborative community hospital setting where administrative, clinical, and support teams work closely together.

Professional Development: We support ongoing training and professional development to help employees build their healthcare coordination and operational skills.

Patient Focus: Your work will directly contribute to improving patient access, communication, scheduling, and overall service delivery.

Team Collaboration: You will work closely with healthcare professionals, administrative staff, patients, and external service providers.

Key Responsibilities:

Health Services Coordination: Coordinate patient services, referrals, appointments, and follow up activities to support smooth healthcare delivery.

Patient Support: Respond to patient inquiries and help resolve scheduling, referral, and service coordination concerns.

Clinical Team Support: Work with physicians, nurses, allied health professionals, and administrative teams to coordinate patient care activities.

Records and Documentation: Maintain accurate healthcare service records and ensure required information is properly documented.

Scheduling and Referrals:



Coordinate appointments, referrals, and service requests while monitoring timelines and identifying potential delays.

Process Improvement: Identify opportunities to improve administrative workflows, patient communication, and service coordination.

Communication: Communicate professionally with patients, families, healthcare providers, and hospital departments.

What We Are Looking For

Experience: 3 to 5 years of experience in healthcare administration, health services coordination, patient services, medical administration, or a related healthcare environment.

Education: Diploma or degree in Health Administration, Healthcare Management, Medical Administration, or a related field is preferred.

Healthcare Knowledge: Understanding of hospital workflows, patient services, referrals, scheduling, and healthcare documentation.

Communication: Strong written and verbal communication skills with the ability to work effectively with patients and multidisciplinary teams.

Organization: Excellent time management and attention to detail, with the ability to manage multiple priorities in a healthcare environment.

Technology: Comfortable using electronic health records, scheduling systems, Microsoft Office, and other healthcare administrative software.

Mindset: You are dependable, organized, patient focused, and comfortable taking ownership of coordination tasks while working collaboratively with others.

Pay: $5,306.00-$6,669.00 per month

Work Location: In person

📌 Health Services Coordinator (Regional Municipality of Durham)
🏢 Durham Valley Community Hospital
📍 Regional Municipality of Durham