Support patient outcomes as a Caseworker with Cencora in Canada, focusing on provider support and pharmaceutical services. This full-time role demands strong organizational and analytical skills. As a Caseworker, you will handle project management and case oversight within the Innomar Strategies team.

Your responsibilities include providing tele-support to patients and healthcare professionals while adhering to established protocols. This position requires a dynamic individual adept at managing multiple responsibilities effectively. Key Responsibilities:

- Manage patient support cases and update documentation
- Implement case-management protocols and compliance programs
- Deliver telephone support related to funding and access issues




- Contribute to market research within the healthcare field
- Train incoming caseworkers to uphold service quality Requirements:
- Minimum one year of experience in customer service
- Experience in the pharmaceutical field is advantageous
- Robust problem-solving and attention-to-detail skills
- Ability to manage multiple priorities effectively
- Comfortable with Microsoft Office tools Enhance your career with Cencora and make a difference in the healthcare industry through effective case management.

📌 Healthcare Caseworker Role at Cencora (Canada)
🏢 Cencora
📍 Canada