Join Hewlett Packard Enterprise as a Senior Network Support Specialist, primarily onsite in St. Laurent. This role is key to providing expert-level support for our Instant On networking solutions. You will be the technical escalation point, performing comprehensive troubleshooting and conducting root cause analyses.

Collaborating with various departments, your role involves driving rapid issue resolutions while also working on improving overall product quality and customer experience. Your extensive background in networking will be invaluable in this position. Key Responsibilities:

- Handle escalations for Instant On networking solutions
- Conduct advanced troubleshooting across networking platforms




- Analyze logs and perform deep technical investigations
- Collaborate with development teams on software defects
- Develop troubleshooting documentation and procedures Requirements:
- Bachelor’s degree in related technical field
- 7+ years in enterprise networking support
- Robust understanding of TCP/IP and network security
- Experience in Linux systems
- Excellent written and verbal communication skills Utilize your network support expertise to enhance customer satisfaction and drive HPE's next generation of wireless technology.

📌 Hewlett Packard Enterprise Network Support Specialist (Montreal)
🏢 HPE Aruba Networking
📍 Montreal