A housekeeping-room attendant with Monte Carlo Inns is responsible for cleaning guest rooms and bathrooms, replenishing amenities and linens, and to ensure a clean and comfortable guest bedroom is presented for each guest. A housekeeping-room attendant will also be responsible for cleaning and maintaining common areas of the hotel and providing assistance in the laundry room when required.
Key Job Responsibilities
- Sweep, mop and wash floors.
- Dust furniture.
- Vacuum carpeting, area rugs, draperies and upholstered furniture.
- Make beds and change sheets.
- Distribute clean towels and toiletries.
- Stock linen closet.
- Clean, disinfect and polish kitchen fixtures and appliances.
- Clean and disinfect bathrooms and fixtures.
- Clean and disinfect elevators.
- Handle and report lost and found items.
- Attend to guests' requests for extra supplies or other items.
- Pick up debris and empty trash containers.
- Wash windows, walls and ceilings.
- Clean all common areas to ensure that common areas are maintained and that brand standards are met.
- Perform laundry duties when necessary, ensuring that soiled linens are properly cleaned and folded so that they are available for room attendants.
- Ensure that all lost and found items are properly documented and communicated to the front desk agents.
- Assist other departments wherever necessary and maintain a strong and professional working relationship.
- Undertake regular deep cleaning tasks.
- Be environmentally conscious.
- Manage guest request in a timely and efficient manner.
- Greet guests in a friendly manner.
- Communicate with Front Desk Staff/Manager regarding room status.
- Record data regarding work assignments.
- Help motivate and foster a team atmosphere within the housekeeping department and hotel as a whole.
- Maintain proper attendance.
- All other duties as is assigned.
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- Additional Skills and Requirement
- Required to work flexible hours including weekends and holidays.
- Must be able to stand for extended periods of time.
- Passionate about customer care.
- Attention to detail.
- High Standards.
- Team player.
- Ability to multi-task and prioritize competing demands.