B+H Architects is a global, award-winning firm with a 70+ year legacy of building creative solutions for clients through the delivery of architecture, interior design, landscape, planning, and other consulting services. Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables. please visit our website: We're looking for an experienced Operations Manager to lead and optimize operations across our Canadian studios.

You'll drive consistent project delivery standards, improve commercial performance, and enable our design teams to work efficiently at scale. This role partners with Practice Leadership, Finance, HR, and Project Principals to implement a unified national operating model focused on accountability and predictable outcomes.

National Operations Leadership

Establish a consistent national framework for project initiation, budgeting, scheduling, and reporting.



Create and enforce disciplined operational standards across all project teams.

Project Delivery Oversight

Monitor operational performance across all active projects, identifying risks and intervening early with Project Principals. Implement project controls for scope management, change orders, fee tracking, resource allocation, and risk mitigation. Lead monthly project health reviews and quarterly business performance reviews.

Practice

Efficiency & Process Improvement Develop and roll out standardized SOPs for project delivery, documentation, QA/QC, and financial controls.

Deltek

Vision/Vantagepoint, resource planning systems). Financial & Commercial Management Partner with Finance to improve revenue forecasting, utilization, WIP/AR management, and margin performance. Support project teams in developing accurate proposals, fee structures, and work plans. Ensure commercial discipline in contract reviews, negotiations, and risk assessment. Promote a culture of accountability, operational discipline, and continuous improvement.

Mentor Project

Managers and emerging leaders to develop operational capability within the studios. Compliance, Risk & Quality Strengthen adherence to regulatory requirements, insurance standards, and internal governance. Implement robust QA/QC processes to reduce operational and contractual risk.

📌 Housing Business Operations Lead (Toronto)
🏢 B+H Architects
📍 Toronto