Position Title: Housing Intake Coordinator

Department: Housing

Reports to: Housing Manager

Classification: Full Time, Term - 12 months, Salaried, Non-Management

Salary: $50,000 - $57,000

Hours: 37.5 hours per week

Start Date: As soon as possible

Deadline: August 28, 2026, or until filled

Location: In person in Halifax & Dartmouth, NS

YWCA Halifax is a progressive, multi-service, not-for-profit organization dedicated to improving the lives of women, girls, two-spirited and gender diverse people and their families at critical turning points in their lives. We work to transform lives by providing a continuum of services and programs that drive lasting positive change. We strive to change the underlying issues that are root causes of inequality, violence, poverty, and homelessness.

Our four program focus areas include: promoting the health, wellness, and leadership of women and girls; advancing women’s economic and housing security; delivering quality, accessible, early learning, and childcare; and working to end violence against women, girls and gender diverse people.

YWCA Halifax is committed to diversity, and we welcome all suitably qualified applicants from all backgrounds to apply. YWCA Halifax is governed by, employs, and serves diverse individuals and community members. Self-identification by applicants does not guarantee an interview but we want you to know that we understand that lived experience of racialization, Indigeneity, (dis)Ability, and gender diversity are their own knowledge and expertise.

We value this expertise and consider it as we discern who to interview.

Why work for the YWCA

Staff at YWCA Halifax enjoy a supportive and dynamic team environment, a commitment to staff growth, a connection to the national and international YWCA movements, learning from colleagues in a multiservice agency, and a strong shared vision.

Why YOU should apply

Even if you don’t have all the requirements listed in this position, you may be the right candidate. If you are a natural leader with a strong attention to detail and a passion for social justice and gender equity, we want to hear from you. Take a chance and apply.



Tell us how you can make a difference through your YWCA.

Position Overview

Our housing programs support women and children in independent housing who are exiting shelters, streets, and corrections and who face multiple barriers.

We are seeking an experienced front-line worker to join our dynamic and creative housing team. Reporting to the Housing Manager, the Housing Intake Coordinator is part of a team that believes that women have a right to quality, affordable housing and the supports they need to be successful in life.

Qualifications and Experience

- An undergraduate degree or diploma in Social Services, Social Work, Sociology, Psychology, or a related field, or an equivalent combination of education and work experience.
- A minimum of 2 years’ experience working in a community-based setting supporting marginalized people.
- Understanding of feminist theoretical perspectives and intersectionality. Also, of issues such as racism/colonialism, violence against women, sexualized human trafficking, sexual health, and poverty.
- Knowledge of, and experience with community-based, trauma-informed, harm reduction practices as well as a robust commitment to ongoing learning and development in these areas.

- Flexible and adaptable to client schedules and diverse work environments.
- Experience in intake, assessments, case management and delivery of direct support services required.
- Strong advocacy skills and the ability to work collaboratively with community partners.

- Excellent administrative, computer, and organizational skills
- Exceptional communication (both written and oral) skills.
- Proven ability to work independently and in a team environment.

- Familiar with HIFIS (Homeless Individuals and Families Information Systems,



a national database that tracks statistics related to homelessness) considered an asset.
- Familiarity with HRM’s Coordinated Access System and the By Name Data systems an asset.
- Experience using the Microsoft Office suite an asset.

- Must have First Aid/CPR, Applied Suicide Intervention Skills Training, and Non-Violent Crisis Intervention training or a willingness to obtain these upon being hired.
- Subject to Criminal Records check with Vulnerable Sector search and a Child Abuse Registry search.

Essential Duties of Position

- Advance the mission and vision of the YWCA Halifax.
- Responsible for direct service delivery to participants in a housing setting: intake, case management, move ins and move outs, outreach, and advocacy.
- Be the first point of contact for anyone accessing YWCA’s Supportive Housing programs.
- Collaborate and build relationships with external program partners including Opportunities and Social Development, Affordable Housing Association of Nova Scotia, landlords, other housing, and services providers, etc.
- Ensures that program activities operate within the policies and procedures of the YWCA Halifax
- Participate in matching and referral, and By Name Data systems as part of coordinated access
- Maintain the inventory list of supportive housing units for the YWCA
- Collaborate with the housing and facilities teams to ensure continuity of services for participants
- Ensure that participant information files are properly maintained using HIFIS and kept confidential
- Train and supervise students and volunteers.
- Position will include regular travel within the HRM. This may include meeting with clients in community.

Special Conditions of Employment Must have completed First Aid and CPR training, Work Hazard and Safety Training (WHIMIS), NVCI, ASIST, a Criminal Records Check with Vulnerable Sector, and Child Abuse Registry Check. Must have access to a reliable, insured vehicle.

Pay: $50,000.00-$57,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Housing Intake Coordinator (Halifax Regional Municipality)
🏢 YWCA Halifax
📍 Halifax Regional Municipality