Overview

DLC A.I.M.I. Collective Mortgage Group is a fast-growing mortgage brokerage focused on operational excellence, broker support, and scalable growth. We work with a dynamic team across BC, AB, and ON and are looking for a highly organized and detail-oriented HR Coordinator to support our growing team.

Role Overview

HR Coordinator | Mortgage Industry | BC/AB

Full time, in-person role supporting HR, payroll, recruitment, compliance, employee administration, and team engagement for a growing mortgage brokerage. Ideal for someone with 1–3 years of experience in HR, payroll, recruitment, or financial services administration who wants to grow into a broader HR role.

Key Responsibilities

HR & Recruitment

- Coordinate recruitment activities, including job postings, candidate screening, interview scheduling, and follow-ups.
- Assist with onboarding new employees, brokers, and agents.
- Coordinate employment, licensing, and onboarding documentation.
- Maintain accurate and confidential employee and broker records.
- Support HR policies, processes, and employee communications.
- Assist with offboarding and transition processes.
- Act as a point of contact for general HR and administrative inquiries.

Payroll & Benefits

- Coordinate and process payroll accurately and on schedule.
- Maintain payroll and employee compensation records.
- Assist with benefits administration and employee inquiries.
- Coordinate with accounting/bookkeeping on payroll-related matters.

Broker & Team Support

- Support the onboarding and integration of new brokers and agents.
- Coordinate training, meetings, interviews, and internal communications.
- Support broker events, masterminds, training sessions, and team initiatives.
- Help maintain strong team engagement.

Compliance & Documentation

- Maintain broker licensing and regulatory documentation.
- Assist with compliance tracking and internal audits.
- Ensure required documentation is collected, organized, and up to date.
- Support compliance requirements across BC, AB, and ON as applicable.





Billing & Commission Support

- Assist with monthly brokerage billing and payment tracking.
- Support commission and payout calculations, splits, and reconciliation.
- Coordinate with brokers and accounting/bookkeeping regarding payment and commission inquiries.
- Maintain accurate records of outstanding payments and payouts.

Process Improvement & Systems

- Identify opportunities to improve HR, onboarding, and administrative workflows.
- Help create and maintain SOPs for recruitment, onboarding, compliance, and internal processes.
- Assist with CRM and workflow automation using tools such as Velocity, Zoho, Filogix, and other platforms.
- Maintain organized digital records and ensure processes are consistently followed.

Must-Have

- Minimum 1 year of experience in HR, payroll, recruitment, or financial services administration.
- Experience with payroll processing and employee records.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to manage multiple priorities.
- Comfortable handling confidential employee and financial information.
- Experience with recruitment, onboarding, and HR documentation.

Nice-to-have (asset only):

- CRM experience (Velocity, Filogix, Zoho)
- Familiarity with BCFSA/RECA/FSRA specifically

What We Offer:

- Growth opportunity within a scaling brokerage
- Exposure to operations, compliance, and business strategy
- Supportive and fast-paced team environment
- Competitive compensation (based on experience)

How to Apply: Please apply via Indeed with your resume. In your application, please include one sentence describing your experience with commission or billing reconciliation. Applications without this will not be reviewed.

Job Type: Full-time

Pay: $65,000.00-$95,000.00 per year

Benefits

- Dental care
- Extended health care
- On-site parking

Application question(s):
- Which CRMs have you used?

Experience:
- mortgage, lending, or financial services operations: 1 year (preferred)
- HR: 1 year (preferred)

Location:
- Surrey, BC (required)

Work Location: In person

📌 HR Coordinator (Surrey)
🏢 DLC A.I.M.I. Collective Mortgage Group
📍 Surrey