Job Summary

We are looking to fill the permanent full-time position of an experienced Human Resources Manager, to join our Hospice and Complex Care Units team located in St. Michael’s Centre, Burnaby, B.C.

St. Michael’s Centre is a welcoming, faith-based, care home and hospice, committed to providing adults with exceptional health care, and social, emotional, and spiritual connections. We are a faith-based care home and hospice founded by three churches: Catholic, United and Anglican. We embrace all faith traditions, spirituality, and honour the human spirit.

Detailed Overview

Reporting to the CEO, the Human Resources Manager will form part of the Leadership Team. This role brings expertise to support the team and strategic goals and objectives of the organization. Experience with shaping and strengthening culture is an important part of this role.

Responsibilities

- provide guidance on the interpretation and administration of the collective agreement
- support managers to address investigations related to performance and practice issues, incivility, and inappropriate conduct
- conduct and/or attend investigation meetings and offer recommendations to the management team on the appropriate requirements for dispute resolution and progressive discipline
- work collaboratively to oversee the hiring, recruitment, and onboarding processes
- prepare offer letters and determine wage rates, oversee the creation of current employee records, ensure the maintenance and security of employee personnel files
- develop, implement, and monitor policies and procedures related to HR and other relevant legislative matters (e.g. WSBC, Employment Standards, Human Rights Code, etc.)
- analyze injury trends and make recommendations to reduce potential injury situations,



and support employees' timely return to work
- analyze absenteeism and recommend measures for reduction
- administer the Human Resources Information Systems (ComVida) to ensure relevant gathering of information and the production of required reports
- utilize ComVida software for tracking and managing employee information, scheduling, and other HR related functions
- support the management team in the performance, evaluation, and attendance management systems
- liaise with unions, including HEU, BCNU, HSA, to maintain robust and cohesive relations with a focus on employee wellness
- provide consultation and advice on operational issues, including performance management, discipline, leave management, selection, organizational redesign, and employee relations
- provide guidance on the interpretation and administration of various collective agreements, local agreements, legislation, and policies to ensure consistent application
- investigate labour relations issues and complaints, research appropriate jurisprudence and industry practices
- develop, recommend, and implement contract interpretations, policies, procedures, and programs to improve consistent labour relations practices
- promote constructive union-management relations through respectful communication and interest-based problem-solving
- maintain personnel files up-to-date,



including records such as grievance tracking database and statistics on labour relations activities
- review and analyze data and report concerns and recommendations

Qualifications Diploma or Bachelor’s degree in Human Resources

Certified HR Professional (CHRP) designation preferred

3-5 years of recent, related HR experience in a unionized healthcare environment or an equivalent combination of education, training, and experience, including experience in a healthcare unionized setting (preferred)

Competencies

- demonstrated ability to deal effectively with others in a highly sensitive labour climate
- ability to handle change effectively, thoughtfully and skillfully manage conflict to create win-win relations
- model effective behaviour and work in a manner that aligns with the organization's Mission, Vision and Values
- ability to manage appropriate software programs (MS office, outlook 365); tech savvy with strong written and verbal skills, and a particularly effective listener
- place value on creating psychological safety at work
- effective at shaping culture
- physical ability to perform duties of the position

We are looking for a caring, thoughtful individual who will assist us in achieving excellence, and who can make meaningful contributions to our teams. Employment Type Full-time

Scheduled Start and Stop Times 37.5 hrs/week (schedule to be determined)

Days Off Weekends and STAT

Salary based on experience

Job Type: Part-time

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Vision care

Application question(s):
- Are you a designated Certified HR Professional?
- Do you have your Bachelor's Degree in Human Resources?

Experience:
- Human resources: 3 years (required)

Work Location: In person

📌 HR Manager (Burnaby)
🏢 St. Michael's Care Centre
📍 Burnaby