Shape the future of client services at CGIC as the Supervisor of the Client Contact Centre. This hybrid role requires your leadership skills as well as your bilingual capabilities in French and English to enhance client interactions. As a supervisor within CGIC's Quebec region, you will oversee a team focused on delivering excellent client service and driving sales.

Your leadership will be vital in building ethical relationships and improving operational workflows. You'll ensure that team goals align with corporate strategies for maximum impact. Key Responsibilities:

- Supervise client service and sales team performance
- Develop relationships with corporate partners
- Evaluate and implement operational processes
- Create a client-driven environment in service delivery
- Mentor and coach team members towards success Requirements:
- 2+ years in insurance client service and sales
- Post-secondary education required
- Must hold General Insurance Licence; CIP preferred
- Bilingual with English and French fluency
- Robust knowledge of insurance sales strategies Utilize your expertise in insurance and client service to drive team success in this hybrid position at CGIC.

📌 Hybrid Supervisor for Client Services (Laval)
🏢 Co-operators
📍 Laval