A client of ours is hiring a Client Intake Specialist for a dynamic, growing Law Firm that’s redefining the client intake process. This isn’t a standard administrative role — it’s about being the first impression and trusted voice that turns inquiries into retained clients.
We’re looking for a natural closer who thrives in high-volume, client-facing environments and can quickly build trust while guiding prospective clients through an emotional, often challenging journey.
In this role, you will:
- Engage with warm leads via phone, email, and chat, selling and scheduling consultations.
- Nurture prospects through timely follow-ups and conversion-focused conversations.
- Deliver a confident, empathetic, and solutions-driven first impression.
- Manage intake processes with speed, accuracy, and CRM tools.
What you bring:
- 1+ years of proven sales success (professional services or legal industry a plus).
- Strong communication skills — persuasive yet compassionate.
- Exceptional follow-through, organization, and self-motivation.
- Comfort with CRM/intake software and scheduling systems.
The position is based near Yonge–Sheppard Station, highly accessible by transit. It’s 4 days in-office with 1 remote day — though our ideal candidate will prefer being in office full-time to immerse themselves in the team and client experience. You’ll be joining a close-knit intake team of two, where collaboration and shared success are part of the culture. Compensation includes a base salary of up to $72K + commission per successful paid appointment booked , a health-care spending account, and 2–3 weeks of vacation. The interview process includes meeting with the firm’s lawyers, with a resume required and a personality test, before interviews are scheduled.
Please apply to the job posting and/or email me at
[email protected] with your resume to discuss further.
📌 Intake Specialist (Law Firm) (Toronto)
🏢 The Mirillion Group
📍 Toronto