IT Business Analyst-L1 (3 month contract)

Location: Burnaby, BC / Hybrid

Staffing Placement Prospect

Overview

Our client is seeking an IT Business Analyst I to join a Technology Adoption team focused on creating engaging, AI-enabled learning experiences and video-based training solutions. This role will help employees understand, adopt, and maximize the value of new technologies, including emerging Artificial Intelligence tools and capabilities.

Video creation experience is mandatory, along with a general understanding of AI technologies and trends. The ideal candidate is adaptable, creative, and comfortable working in a fast-evolving environment where priorities and technologies may change rapidly.

Key Responsibilities

- Gather, document, and manage business requirements for small technology projects.
- Create high-quality business and project documentation, including governance documents, process impact assessments, process maps, and process designs.
- Develop engaging video content and AI-enabled learning materials that support technology adoption and user enablement.
- Collaborate with stakeholders, technical teams, vendors, and end users to identify and document business, functional, non-functional, and data requirements.
- Support data migration and system integration activities by ensuring requirements, dependencies, and impacts are clearly documented.
- Produce business analysis deliverables such as:
- Business Requirements
- Functional and Non-Functional Requirements
- Data Requirements
- Business Scenarios and Use Cases
- Requirements Traceability Matrix (RTM)
- Functional Specifications
- User Interface Specifications

- Assist with testing activities, including:

- Test Plans
- Test Scenarios and Scripts
- Test Reports

- Provide ongoing support and clarification to development, training, testing, and user experience teams.
- Assist Project Managers with project planning activities and project coordination.
- Support change management, communications,



stakeholder engagement, training, and rollout activities.
- Document meeting outcomes and action items to facilitate successful project delivery.

Required Qualifications

- Bachelor's degree in Information Technology, Business, Engineering, or a related discipline.
- Minimum 2 years of Business Analyst experience supporting technology-related projects in a complex enterprise environment.
- Demonstrated experience creating skilled video content and learning materials.
- General knowledge of Artificial Intelligence technologies and their business applications.
- Strong documentation, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong interpersonal and stakeholder management skills.
- Ability to work effectively in a fast-changing technology environment.

Required Skills

- Business requirements gathering and analysis.
- Process mapping and process improvement.
- Business and functional documentation.
- Testing and quality assurance support.
- Stakeholder engagement and facilitation.
- Change management and training support.
- Video creation and content development.
- AI technology awareness and technology adoption practices.

Preferred Qualifications

- Experience supporting technology adoption, learning, or training initiatives.
- Experience within a public sector, utility, or large enterprise environment.
- Familiarity with project delivery methodologies and governance frameworks.
- Understanding of organizational change management principles.

Technical Skills

- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visio
- Collaboration and content creation tools
- Video editing and production tools

Soft Skills

- Adaptability and flexibility.
- Excellent communication and presentation abilities.
- Strong organizational and coordination skills.
- Ability to manage multiple priorities simultaneously.
- Collaborative and customer-focused mindset.

Note: this is an opportunity with a Microserve client.

📌 IT Business Analyst- (British Columbia)
🏢 Microserve
📍 British Columbia