Join Humber River Health's Information Systems team as an IT Service Desk Support professional. This part-time role offers the chance to resolve technical issues for our dedicated hospital staff and volunteers. As a Service Desk Support member, you'll deliver first-level IT support, utilizing your skills to troubleshoot a range of issues related to healthcare applications and hardware devices.

This position is integral to optimizing care and enhancing the technological environment for healthcare professionals. Key Responsibilities:

- Act as a primary contact for technical support queries
- Troubleshoot Windows OS, Office, and medical applications
- Maintain a centralized ticket management system for requests




- Train staff and document procedures for user manuals
- Participate in the on-call rotation for after-hours support Requirements:
- Completed diploma in computer technology or health-related program
- Minimum 3 years of experience in a Technical Service Desk
- Advanced skills in Microsoft servers and applications
- Knowledge of troubleshooting healthcare IT systems
- Excellent customer-service skills and attendance record Use your technical skills to support an cutting-edge hospital committed to providing exceptional patient care.

📌 IT Service Desk Support Role (Toronto)
🏢 Humber River Health
📍 Toronto