Join Everest Clinical Research as an IT Support Specialist focused on delivering top-notch technical support. Work remotely while managing crucial IT functions to assist global operations. In this role, you will leverage your expertise in IT support for Everest's clients in the pharmaceutical and biotech industries.

With responsibilities including ticket resolution and laptop management, your contributions will enhance operational efficiency. A bachelor's degree in IT or related fields is preferred, along with three years of relevant experience. Key Responsibilities:

- Address technical support tickets via ServiceNow effectively
- Deploy laptops and manage user access administration
- Perform essential patch and log management tasks
- Oversee maintenance of office equipment
- Develop IT procedural documentation for reference Requirements:
- Bachelor's degree in computer science or relevant field
- Minimum of 3 years in IT support
- Familiarity with clinical trials and cloud management is advantageous
- Proven ability to work independently and remotely
- Solid troubleshooting skills in diverse IT environments Contribute to Everest's success while growing in a supportive environment.

📌 IT Support Specialist - Remote Role (Canada)
🏢 Everest Clinical Research
📍 Canada