Join Red Rhino Networks in Abbotsford, BC as a Tier 1 IT Technician. Engage in on-site/hybrid support, addressing a wide variety of IT issues while paving the way for your professional development. This full-time role is your launchpad into the IT industry, where you'll provide first-level support via multiple channels.

Your commitment to high-quality service and transparent documentation will set you apart. The company’s structured growth approach ensures that you receive the training and resources necessary to elevate your career. Key Responsibilities:

- Provide front-line support to clients through calls and emails
- Accurately document troubleshooting steps and outcomes
- Use Autotask, IT Glue, and other tools for efficiency
- Tackle Windows and network connectivity problems
- Communicate effectively with clients about resolutions Requirements:
- Proficiency in Windows and Microsoft 365
- Basic networking skills for addressing common issues
- Clear and friendly communication style
- Legal work authorization in Canada
- Availability for occasional travel to client sites Utilize your technical skills and integrity to support clients effectively at Red Rhino Networks while developing your professional expertise.

📌 IT Technician Tier 1 at Red Rhino Networks (Abbotsford)
🏢 Red Rhino Networks
📍 Abbotsford