Join The Fastener Group's team in Kelowna as an Inside Sales & Service Representative. This role prioritizes qualified customer interactions and efficient order processing to enhance sales experiences. In this Inside Sales & Service Representative position at The Fastener Group, you will take charge of processing customer orders, addressing inquiries, and providing tailored service.

Emphasizing exceptional communication skills and responsiveness, you'll contribute to a supportive sales environment. Ideal for candidates ready to enhance their expertise in tools and fasteners. Key Responsibilities:

- Answer customer calls, emails, and assist in-store inquiries
- Deliver exceptional customer service while resolving issues




- Recommend suitable products based on customer needs
- Process and enter customer orders with attention to detail
- Help maintain showroom order and stock supplies Requirements:
- 2 to 3 years customer service experience needed
- Effective communication and interpersonal skills
- Strong ability to prioritize tasks and manage time
- Computer savvy with a desire to learn current tools
- Motivated and team-oriented individual Leverage your sales skills at The Fastener Group and contribute to outstanding customer satisfaction.

📌 Kelowna Inside Sales & Service Role
🏢 The Fastener Group
📍 Kelowna