Become a pivotal player at Hootsuite as the Senior Customer Marketing Manager. Drive customer engagement and retention through strategic marketing initiatives that foster long-term relationships. This senior leadership position focuses on maximizing customer value through a well-structured marketing strategy.

You will synthesize insights to inform decisions, manage cross-functional efforts, and enhance customer advocacy programs. Collaborating closely with various teams, your role will empower Hootsuite to deliver cohesive and effective customer experiences. Key Responsibilities:

- Create and manage customer marketing strategies for engagement
- Use data to drive tailored marketing programs and campaigns
- Partner across departments for aligned marketing efforts




- Develop communications and educational content for users
- Establish measurement frameworks to track program effectiveness Requirements:
- Over 12 years in B2B marketing, focused on customer engagement
- Proven experience in customer retention and advocacy programs
- Robust understanding of SaaS customer lifecycle principles
- Excellent collaboration, project management, and adaptability skills
- Effective communicator with decision-making strengths Lead meaningful customer engagement and retention strategies at Hootsuite, driving impactful marketing programs.

📌 Lead Customer Marketing Manager at Hootsuite (Vancouver)
🏢 Hootsuite
📍 Vancouver