Quantum Lifecycle Partners is seeking a Lead Manager for IT Operations in Brampton. This permanent, hybrid role focuses on cybersecurity, infrastructure management, and IT support services delivery. In this critical position, you’ll oversee a team of IT professionals, ensuring seamless operation across both cloud and on-premises settings.

Your responsibilities will include managing security protocols and infrastructure projects while improving service desk practices. A comprehensive understanding of Azure and ITIL practices is essential to effectively lead this energetic team. Key Responsibilities:

- Manage cloud and on-premises infrastructure performance
- Direct cybersecurity initiatives across multiple environments
- Lead Tier 1–Tier 3 IT support processes




- Enhance service desk operations and IT practices
- Prepare IT budgets and operational reports Requirements:
- 8+ years of comprehensive IT experience with management background
- Expertise in Microsoft Azure and security management
- Proven experience in managing hybrid IT environments
- Outstanding leadership and problem-solving skills
- Preferred degree in relevant fields and appropriate certifications Step into a leadership role at Quantum, where you can shape our IT landscape and drive excellence in operations.

📌 Lead IT Operations Manager at Quantum (Brampton)
🏢 Quantum Lifecycle Partners
📍 Brampton