Step into a rewarding role as a Full Time Customer Care Representative at Leon’s Furniture. Drive customer satisfaction through organized service requests and dedicated post-sale support. As a key player at Leon’s, you will oversee after-sale services while liaising with repair organizations and training recent associates.

Your responsibilities include assisting customers via phone or in-person, scheduling technician appointments, and diligently following up on service issues. Delivering exceptional experiences will be your priority. Key Responsibilities:

- Onboard and train new customer service associates
- Provide multi-channel assistance to customers
- Confirm and schedule technician appointments effectively
- Follow up with vendors on overdue parts
- Execute inspections on exchanges and customer requests Requirements:
- Positive, customer-focused attitude essential
- Strong communication skills, both spoken and written
- Ability to maintain professionalism in challenging situations
- Excellent problem-solving and organizational skills
- Team-oriented mindset for collaborative efforts By joining Leon’s, you'll contribute to a customer-first environment while honing your skills in a supportive team.

📌 Leon’s Full Time Customer Care Representative (Laval)
🏢 Leon's Furniture
📍 Laval