Become a Customer Service Team Lead at Magnet’s client in Mississauga. Deliver excellent service while leading the Customer Care team in a rapidly growing organization. This role requires exceptional interpersonal skills and leadership abilities to oversee customer inquiries and ensure order processing efficiency.

As a key facilitator within a North American Consumer Product Organization, your efforts will directly influence customer satisfaction and sales growth by managing relationships and guiding team efforts effectively. Key Responsibilities:

- Deliver superior customer service through multiple communication channels
- Manage order processing and customer interactions via ERP
- Build robust relationships with customers and sales teams
- Ensure order management accuracy and troubleshoot effectively
- Maintain logs for customer inquiries and issues Requirements:
- Must have a high school diploma; higher education preferred
- Minimum 2 years in a Customer Service role
- Bilingual in both French and English
- Strong leadership skills and capability to prioritize tasks
- Experience within the consumer packaged goods sector is a plus Lead customer service improvements for Magnet's client team in Mississauga.

📌 Magnet Customer Service Team Lead Role (Mississauga)
🏢 Magnet Search Group
📍 Mississauga