Be a leader at Couche-Tard by managing Claims Operations and Insurance in Laval, QC. Ensure effective handling of complex cases and compliance with insurance protocols. As the Claims Operations Manager, your leadership will ensure operational success within the Claims department.

This role involves overseeing escalated claims, providing ongoing training to team members, and maintaining quality control across claims files. You’ll also collaborate with various internal and external stakeholders to streamline processes and support high-stakes claims handling. Key Responsibilities:

- Lead management of escalated and complex claims
- Offer training and operational guidance for the Claims team
- Perform quality assurance checks for compliance
- Liaise with external partners for insurance matters
- Prepare financial reports related to claims activities Requirements:
- Degree in Insurance, Business, or related field
- 3-5 years in insurance claims management
- Knowledge of risk management and legal processes
- Robust problem-solving and communication abilities
- Bilingual in English and French required Your expertise will play a crucial role in enhancing claims operations at Couche-Tard.

📌 Manager, Claims Operations at Couche-Tard (Laval)
🏢 Couche Tard
📍 Laval