Become the Manager of Wine Club Membership at Iconic Wineries of British Columbia, focusing on growth, retention, and creating a premier member engagement experience. In this role, you will oversee the entire membership lifecycle at Mission Hill Family Estate, aiming to enhance loyalty and lifetime value while ensuring personal engagement with key members. You will develop and implement strategic initiatives, optimizing every interaction to promote a relationship-driven culture within the Wine Club.

Key Responsibilities:

- Lead wine club strategy focusing on member growth
- Enhance member communication and retention efforts
- Engage members through personalized outreach programs
- Analyze performance metrics to drive improvement actions
- Collaborate on exclusive events and experiences for members Requirements:
- Expertise in membership services or customer relationship management
- Robust analytical and strategic planning skills
- Excellent interpersonal and communication capabilities
- Leadership experience in a customer-focused environment
- Passion for the wine industry and luxury service Deliver extraordinary member experiences that define Okanagan wines.

📌 Manager of Wine Club Membership (West Kelowna)
🏢 Mission Hill Family Estate
📍 West Kelowna