We are seeking a dynamic and experienced Manager, Workday Talent Acquisition Technology to join our HR Digital Solutions Team. This role blends business analysis, product delivery, and hands-on system configuration, ensuring our talent acquisition platforms meet evolving business needs. The products in the portfolio include Beeline, Phenom, Workday, and other digital products in the talent acquisition space.
As Manager, Talent Acquisition Technology you are also responsible for ongoing support to ensure the optimal performance and the safety and soundness of the talent acquisition products in the portfolio. This is an exciting opportunity to own system enhancements, drive efficiency in recruiting processes, and provide hands-on technical expertise to optimize our talent acquisition technology stack.
Requirements & Analysis: Collaborate with Talent Acquisition, Contingent Workforce Management, Recruitment Marketing, HR, and IT stakeholders to gather and document business requirements for system enhancements. Translate business needs into clear, concise functional and technical specifications.
System
Implementation, Configuration & Development: Perform hands-on configuration, system updates and automations in Workday and other state-of-the-art recruitment systems to implement enhancements and recent functionality. Lead implementation activities including but not limited to data conversion, configurations, legacy decommission plan and go-live cut-over plan. Test and validate system changes before deployment.
Partner with Talent Acquisition, Recruitment Marketing, the larger HR Digital Solutions Team, and IT to evaluate feature requests and determine the best approach for implementation. Provide post-deployment support, troubleshooting issues, and ensuring optimal system performance. Provide ongoing production support, troubleshooting, and resolution of issues,
ensuring system reliability and optimal user experience.
Act as a primary liaison between business teams, technology partners, and vendors, facilitating root cause analysis and resolution of issues.
Continuous Improvement: Proactively identify opportunities to improve system processes and user experience. Stay current with industry trends and best practices in HR systems and talent acquisition to inform future enhancements. At least 3 years of experience as an HRIS lead, HR Business Systems Analyst, ideally within Talent Acquisition technology environments.
Experience in system configuration and administration of at least one of the following: Workday, any Vendor Management System. Strong understanding of Talent Acquisition and Contingent Workforce processes and how they are enabled by technology. Strong understanding of Talent Acquisition operations, ideally in contingent worker operations.
Proven experience gathering and writing requirements, documenting processes, and executing testing. Proficiency in Agile methodologies and experience with tools such as Jira, Confluence, or equivalent. Hands-on experience with testing, deployment, and post-launch support activities.
Ability to troubleshoot system issues, coordinate with technology teams, and drive resolution. Bachelor’s degree in Computer Science, Information Systems, Business Analyst or a related field. Be part of a collaborative team driving innovation in talent acquisition technology.
Opportunity to shape how technology enhances candidate and recruiter experiences. Full time HUMAN RESOURCES & BMCC Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #
📌 Manager, Workday Talent Acquisition Technology (Toronto)
🏢 RBC
📍 Toronto