Join Manulife’s elite team as a Case Coordinator within their thriving Individual Insurance division. In this hybrid role, deliver exceptional support to ensure efficient life insurance application processing. You will be the key liaison for Corporate and National accounts, and Independent Advisors, creating robust relationships through consistent communication.

Manage client needs and ensure timely responses, driving service excellence through problem-solving and rapid file processing. Key Responsibilities:

- Maintain solid relationships with branches as a contact
- Follow up proactively on all insurance applications
- Keep clients informed with timely communication
- Own the files assigned and solve processing issues Requirements:
- Strong communication skills and customer service experience
- Interpersonal skills for effective collaboration
- Adaptable to change and proactive problem-solving
- Knowledge of individual life insurance products is a plus
- Bilingual (English and French) preferred for Quebec Elevate the client experience and support Manulife in achieving service excellence!

📌 Manulife Insurance Case Coordinator (London)
🏢 Manulife Financial
📍 London