Job Overview

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise will support clinical staff by managing administrative tasks, coordinating appointments, and maintaining accurate medical records.

This position offers an exciting opportunity to contribute to high-quality patient care while utilizing your robust organizational skills and healthcare knowledge. If you thrive in a fast-paced environment and are passionate about providing exceptional service, we want to hear from you!

Responsibilities

- Greet patients and visitors warmly, establishing a friendly and professional front desk presence
- Schedule appointments efficiently using electronic medical records systems such as Epic and Dentrix
- Manage multi-line phone systems to handle inquiries, appointment confirmations, and follow-ups
- Verify patient insurance information and update medical records accurately in electronic systems
- Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed
- Maintain organized medical records in compliance with privacy regulations and office policies
- Support clinical staff by preparing patient charts, updating medical histories, and managing correspondence




- Handle administrative duties such as billing, coding, and processing payments with precision
- Coordinate communication between patients, healthcare providers, and insurance companies to facilitate seamless care delivery

Experience

- Prior experience working as a Medical Office Assistant or in a healthcare administrative role is highly preferred
- Proficiency with electronic health record (EHR) systems such as Accuro
- Strong knowledge of medical terminology to accurately interpret clinical documentation and communicate effectively
- Experience working in dental offices or medical clinics enhances your ability to adapt quickly to our workflow
- Demonstrated office experience with front desk responsibilities, multi-line phone systems, and administrative tasks
- Excellent organizational skills with attention to detail in managing patient records and scheduling
- Ability to handle sensitive information discreetly while maintaining confidentiality in accordance with privacy laws

Join us to be part of a dedicated team committed to delivering compassionate healthcare services. We value proactive individuals who bring enthusiasm, professionalism, and a genuine desire to make a difference in patients’ lives! Pay: $18.00-$22.00 per hour

Benefits

- Company events
- Employee assistance program
- On-site parking

Work Location: In person

📌 Medical Office Assistant (Winnipeg)
🏢 Bonavista Medical Clinic
📍 Winnipeg