Job Overview

City Centre Surgery (CCS) is a new, state-of-the-art private surgical facility in Surrey, BC. Operating with a high-efficiency model, our facility is owned and operated by 19 physicians and employs a dedicated clinical staff of over 50 professionals.

We are seeking a highly organized Medical Office Assistant or Unit Clerk particularly experienced in private surgical centres or operating rooms.

MOA / Unit Clerk Responsibilities

- Greet patients and visitors professionally at the front desk, ensuring a welcoming environment
- Manage multi-line phone systems, schedule appointments, and handle patient inquiries efficiently
- Maintain accurate electronic medical records using systems such as Telus Health, InFlow, and Shareable Forms.
- Verify patient insurance information and process billing or payments as needed
- Assist with administrative tasks including data entry, filing, and correspondence
- Prepare examination rooms and ensure cleanliness and readiness for patient visits
- Coordinate with healthcare providers to facilitate smooth patient flow and communication
- Liaise directly with OR nurses and surgeons to resolve any discrepancies in daily charting or timesheets.
- Support general daily clinic operations to ensure a seamless patient and surgeon experience.

Skills

- Graduate of a Medical Office Assistant/ Healthcare Unit Clerk program and a minimum of 4 years of experience




- Proficiency in Electronic Medical Records (EMR) systems such as Telus Health
- Solid knowledge of medical terminology and office procedures
- Excellent organizational skills with attention to detail
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Effective communication skills, both verbal and written
- Familiarity with front desk operations, appointment scheduling, and administrative support functions
- Previous experience working with office technology including computers, scanners, and office software applications

This role is essential for maintaining productive clinic operations while providing outstanding service to patients. We seek motivated candidates who are eager to contribute their skills in a supportive healthcare setting. Job Type: Full time

Pay: $28.00-$30.00 per hour

Benefits

- Dental care
- Extended health care
- In office parking
- Paid time off
- Vision care

Application question(s):
- 1. Briefly describe your experience using "Class Tracking" or "Location Tracking" in QuickBooks Online.

1. How many employees were in the largest payroll run you have independently prepared, and were they salaried or hourly?
2. Provide an example of how you have handled a billing or timesheet dispute with a senior staff member or physician.

Work Location: In person

📌 Medical Office Assistant / Unit Clerk (Surrey)
🏢 City Centre Surgery
📍 Surrey