We are seeking a highly organized and efficient Medical Office Assistant to join our team full time (36-40 hours per week). We are a medical office of 7 infectious disease specialists with a blended outpatient and hospital-based practice.The ideal candidate is professional, detail-oriented, able to multitask effectively, and thrives in a busy clinical environment. Strong communication and patient service skills are essential and an interest in taking on a partial office manager role would be preferred.

Responsibilities

- Front office reception and patient check-in/check-out
- Answering and directing high-volume phone calls
- Scheduling appointments and managing physician calendars
- Processing referrals and coordinating patient care
- Direct patient interaction and support
- Communication with physicians and allied health professionals
- Managing correspondence, faxes, email, and office documentation
- Maintaining accurate patient records
- Managing office schedule and ensuring efficient workflows

Qualifications & Skills

- MOA Certificate required (including medical terminology)
- 1–2 years of experience in a medical office considered an asset




- Excellent phone etiquette and patient communication skills
- Strong multitasking and organizational abilities
- Ability to work efficiently under pressure in a fast-paced environment
- Team-oriented with strong interpersonal skills
- Quick learner with strong attention to detail

·Empathy and compassion to patient concerns and sensitivity in handling various medical conditions

Technical Skills

Experience with the following is considered an asset:

- Med Access
- PowerChart
- Microsoft Excel and Word
- Adobe Acrobat
- Email and general office software

Position Details

- Full-time: 36–40 hours per week
- Wage based on experience and will be discussed during the interview process
- Start date as soon as possible

We are looking for a motivated individual who is dependable, qualified, and committed to providing excellent patient care and administrative support. Interested parties please kindly forward Cover Letter and C.V.

Pay: $26.00-$28.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Medical Office Assistant/Receptionist (Victoria)
🏢 Island Infectious Disease Consulants
📍 Victoria