A PROUD MEMBER AGENCY OF BIG BROTHERS BIG SISTERS CANADA

JOB POSTING

MENTORING COORDINATOR - POST-SECONDARY PROGRAMS: FULL TIME, HYBRID

Mission, Vision and Core Values

Our Mission is to enable life-changing mentoring relationships to ignite the power and potential of young people.

Our Vision is that all young people realize their full potential

Our Core Values are

- We Champion Potential
- Every Connection Counts
- Showing Up Matters

Big Sisters of BC Lower Mainland (www.bigsisters.bc.ca) is a non-profit society and proud member agency of Big Brothers Big Sisters of Canada Federation. We are committed to enhancing the confidence, self-esteem, and well-being of female, female-identifying, non-binary, gender fluid, transgender, and Two Spirit youth. Big Sisters of BC Lower Mainland is a leader in mentoring youth and providing ongoing support through a variety of engaging programs. Our organization is committed to diversity and inclusion and we encourage applications from those who identify as Indigenous, a person of colour, 2SLGBTQIA+, a person with a disability, or member of another community that experiences additional barriers. Join us and make a positive difference in the lives of others in the community. Why it’s great to work with us:

Big Sisters is a friendly, inclusive and committed team who offers their employees fifteen vacation days within the first year, fifteen wellbeing days as well as three personal days. We provide a generous health care and extended benefits package, including prescription drugs and dental plan. We also offer our employees a career development allocation and various learning opportunities. Ignite your full potential with Big Sisters!

Is this you?

You are a compassionate and organized individual who values accuracy and timely follow-through in program delivery. You take pride in supporting youth and volunteers with care and attention to detail. Building strong connections with students, mentors, and community partners energizes you. You’re a collaborative team player who is passionate about empowering young people and advancing the mission of Big Sisters of BC Lower Mainland.

About this role:

Reporting to the Manager of Post-Secondary Programs, the Mentoring Coordinator supports the day-to-day operations of the Bright Futures Education Fund and Pumped for Post-Secondary (PFPS) programs. This role focuses on engaging youth and mentors, coordinating programming and events,



and ensuring students are meaningfully supported throughout their post-secondary journeys.

What you will be doing:

Program Operations & Case Management

- Coordinate year-round support, communication, and case management for Bright Futures Education Fund (BFEF) recipients, including tuition submission, required documentation, reporting, student records, fee deferrals, and forms required by post-secondary institutions.
- Monitor BFEF matches and complete required check-ins in alignment with National Standards.
- Plan and coordinate BFEF Connect sessions, workshops, guest speakers, and other learning opportunities.
- Coordinate recruitment, application review, information sessions, and cohort selection for the PFPS program.
- Maintain accurate program and student records in Dynamics and related tracking systems.

Volunteer Engagement & Training

- Recruit, screen, interview, and complete reference checks for PFPS Volunteer Mentors.
- Coordinate and facilitate inclusive and engaging Volunteer Mentor training.
- Provide ongoing communication and support to Volunteer Mentors throughout the program cycle.

Program Implementation & Support

- Plan, lead, and facilitate PFPS sessions in collaboration with the Program Manager.
- Conduct participant check-ins and support participant engagement, retention, and successful program completion.
- Coordinate program wrap-up activities and participate in National PFPS meetings, curriculum, and resource development.

Program Planning & Resource Developmen

- Contribute to the development of student resources, annual support calendars, and program materials.
- Support annual BFEF and PFPS events, surveys, consultations, and related initiatives.
- Connect participants with internal and external resources and services.

What you bring: Experience & Education

- Minimum 2 years’ direct program delivery experience in a community-based social service setting with a bachelor’s degree in social work, Counselling, Education, Psychology, Child & Youth Care, or related field; OR
- Minimum 3 years’ related experience with a two-year post-secondary diploma in a related human services field.




- Experience working with children, youth, and families, ideally in a not-for-profit setting.
- Experience supporting and engaging volunteers is an asset.
- Commitment to building inclusive programs for diverse communities.
- Equivalent combinations of education, training, and experience considered.

Other Knowledge / Skills / Abilities / Training

- Strong understanding of issues affecting youth and families in the Lower Mainland, including housing insecurity, mental health, systemic racism, gender inequality, and barriers to post-secondary access and success.
- Strong youth group facilitation skills, including the ability to engage participants, manage group dynamics, and create an inclusive learning environment
- Familiar with community support systems.
- Ability to provide trauma-informed, inclusive support.
- Strong communication, outreach, and organizational skills.
- Comfortable working independently and in teams.
- Proficient in Microsoft Office; case management database experience is a plus.
- Flexible schedule, including some evenings/weekends.
- A valid driver’s license and vehicle are required to travel to program location sites.
- Second language skills an asset.

What we offer:

- An opportunity to do meaningful work and make a positive impact in the community
- A supportive, positive and engaging work environment
- A commitment to work/life balance for employees, including a hybrid work environment, reduced full-time work week (35 hours), and flex time
- Group benefits after three months
- Generous paid time off, including up to 15 vacation days, 15 wellness days, and 3 personal days in your first year
- Commitment to training and development to support employee growth through our Pro-D benefit
- An annual salary of $50,500

If this position sounds like you, please let us know why by submitting your resume and cover letter to [email protected] using the subject line: Mentoring Coordinator - Post-Secondary Programs Applications will be reviewed as they are received; this posting will close without notice when the position is filled.

Job Types: Full-time, Permanent

Pay: $50,500.00 per year

Benefits

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care

Education:
- Bachelor's Degree (required)

Experience:
- program delivery: 1 year (required)

Work Location: Hybrid remote in Vancouver, BC V5R 4H1

📌 Mentoring Coordinator - Post-Secondary Programs (Vancouver)
🏢 Big Sisters of BC Lower Mainland
📍 Vancouver