Elevate customer experiences and sales performance at Michaels in Pembroke, ON, as a Sales Manager. Drive a culture of engagement through effective team leadership and operational excellence. As the Sales Manager, you will lead the front-end operations, ensuring that sales behaviors and brand standards are consistently met.

Your role encompasses coaching team members to enhance customer interactions and implementing strategies to achieve key sales goals. With responsibilities spanning from managing special events to overseeing the Knit & Sew Shop, you will be integral in promoting a unique shopping experience for customers. Key Responsibilities:

- Enforce adherence to SOPs and corporate programs
- Drive team accountability for store performance




- Ensure effective use of POS systems during transactions
- Promote in-store programs and customer loyalty initiatives
- Manage operational standards across departments Requirements:
- 3+ years of retail leadership experience required
- Expertise in driving sales metrics and KPIs
- Ability to lift and manage retail inventory
- Strong leadership and communication skills
- Focused on customer satisfaction and service excellence Bring creativity and leadership skills to make an impact at Michaels in Pembroke.

📌 Michaels Sales Manager in Pembroke (Northeastern Ontario)
🏢 The Michael's Companies
📍 Northeastern Ontario