Lead the Guest Experience team at Mission Hill Family Estate in West Kelowna, BC, as a Supervisor. This full time role focuses on delivering memorable winery experiences and operational success. As a Guest Experience Supervisor, you will oversee day-to-day operations and ensure every guest feels valued.

Your responsibilities include supporting the team, coordinating logistics, and promoting sales initiatives to enhance our premium offerings. By fostering a culture of excellence, you will help in creating extraordinary moments for guests and contributors alike. Key Responsibilities:

- Oversee daily operations of the Guest Experience team
- Monitor service execution to ensure elevated guest interactions
- Manage reservations and hospitality logistics
- Promote wine club memberships and sales strategies
- Coach and mentor team members for optimal performance Requirements:
- 2–5 years in guest experience or hospitality
- Experience in coaching and supporting service teams
- Excellent organizational and planning skills
- Ability to utilize hospitality systems
- Serving It Right certification preferred Join Mission Hill Family Estate to enhance our luxury wine tourism experience for every guest.

📌 Mission Hill Family Estate Experience Supervisor (Kelowna)
🏢 The Mark Anthony Group
📍 Kelowna