Drive customer growth in North America as the VP at SysAid, a leader in IT Service Management. This strategic role combines sales leadership with customer success initiatives. You will lead and coach a team of Senior Directors, managing the complete revenue lifecycle including acquisition, retention, and expansion.

Reporting to the Chief Revenue Officer, your responsibilities will involve precise P&L; management, fostering team alignment, and spearheading strategies to maximize customer satisfaction and revenue growth across the organization. Your accountability will define the success of our North American operations. Key Responsibilities:

- Oversee North American P&L; with focus on retention
- Recruit and manage a team of Senior Directors




- Implement robust sales forecasting and review processes
- Boost net-current logo acquisition and sales efficiency
- Enhance customer retention through proactive measures

Requirements:

- Extensive GTM leadership experience (10+ years)
- Proven ability to manage teams of Senior Directors
- History of driving revenue growth and expanding accounts
- Skills in mitigating churn and improving customer relations
- Experience presenting performance metrics to executives

Be a catalyst for customer success and revenue growth at SysAid, leading a talented team in North America.

📌 North America VP of Customer Growth (Toronto)
🏢 SysAid
📍 Toronto