Be a vital part of patient support as a Patient Service Clerk at CHEO. This role involves managing patient schedules, registrations, and providing vital clerical support in a pediatric healthcare environment.
As a Patient Service Clerk, you’ll be responsible for creating patient profiles, scheduling appointments, and ensuring that all patient information is up-to-date within EPIC. Your interactions with families and hospital staff will significantly enhance the patient experience. Attention to detail and effective communication are essential to succeed in this position.
Key Responsibilities:
• Schedule and manage incoming patient appointments
• Register patients accurately using Cadence in EPIC
• Process referrals and ensure they meet triage standards




• Greet and assist patients during check-in procedures
• Handle communications and resolve inquiries effectively
Requirements:
• Must possess a Secondary School Graduation Diploma
• Bilingual in English and French is essential
• Six months of relevant experience preferred
• Familiarity with EPIC applications needed
• Ability to prioritize tasks and remain adaptable
Bring your passion for patient care and ensure smooth operations at CHEO as a Patient Service Clerk.
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📌 Healthcare Patient Service Clerk (Ottawa)
🏢 CHEO
📍 Ottawa