Join Sun Chemical as a Bilingual On-Site Technical Support Specialist in Parsippany, New Jersey. Drive operational improvements while providing expert technical support to clients. In this dynamic role, you will be responsible for enhancing customer experience through technical service and in office training.
Your work will focus on coordinating product trials, leading process improvement projects, and supporting client staff in blending operations. This position requires strong problem-solving skills in both English and French for effective communication. Key Responsibilities:
- Facilitate process improvements with clients and Sun Chemical teams
- Lead important technical discussions with strategic customers
- Determine product choices based on specific customer needs
- Train customer teams on ink performance and management
- Record all activities in the CRM tool and prepare reports Requirements:
- Degree in Chemistry or equivalent experience
- Minimum 5 years in a related industry role
- Strong communication and analytical skills
- Experience with industry lab and press equipment
- Availability for travel within Canada & US Leverage your bilingual and technical skills to elevate customer service at Sun Chemical.
📌 On-Site Technical Support Specialist – Bilingual (Laval)
🏢 Sun Chemical
📍 Laval
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