Lead patient care excellence with GreenShield as a OnePoint Supervisor overseeing vital Patient Support Programs. Manage staff training and ensure timely enrollment for optimal patient therapy delivery. GreenShield seeks a Supervisor for their OnePoint team, serving as the central contact point for physicians, patients, and insurers.

In this role, you'll provide ongoing training and coaching for a high-performing staff while maintaining operational standards. Your leadership will be crucial in enhancing service delivery and managing daily team activities. Key Responsibilities:

- Support hiring and development of PSP staff
- Oversee daily operations and staff scheduling
- Implement protocols to meet service standards
- Liaise with stakeholders for accurate updates
- Address escalations and manage service quality Requirements:
- At least 3 years in healthcare, with 2 years in PSP
- Knowledge of reimbursement and financial support systems
- Experience in specialty pharmacy processes
- Solid communication and analytical skills
- Proven ability in conflict management and problem-solving Foster a resilient team and ensure service excellence in patient care at GreenShield.

📌 OnePoint Supervisor for Patient Support Programs (Mississauga)
🏢 GreenShield
📍 Mississauga