Join BGIS as the National Operations Manager to drive the efficiency of scheduling and dispatching work orders for outstanding service delivery. This full-time role is ideal for a facility management expert. You will be instrumental in managing client accounts and ensuring service delivery success across various metrics.

Your expertise will help cultivate a performance-driven culture while forging vital client relationships. The responsibilities require strong analytical skills and the ability to mentor your team effectively. Key Responsibilities:

- Manage performance against key metrics and SLAs
- Provide leadership and mentorship to team members
- Document and implement processes for service delivery
- Collaborate on urgent client service issues
- Oversee compliance with safety and regulatory standards Requirements:
- College diploma or University degree required
- 5+ years of experience in facility management
- Proven knowledge of retail operations
- Robust client relationship management skills
- Superior leadership and coaching abilities Shape client satisfaction and operational excellence at BGIS in this pivotal role.

📌 Operations Manager at BGIS - Full Time (Markham)
🏢 BGIS
📍 Markham