Lead a agile Operations Support team at CAE, creating industry-leading simulators in Montreal. This role requires oversight of engineering processes and exceptional client interaction to ensure operational excellence. As the Operations Support Manager, you will mentor a specialized team of Operations Project Managers and Engineers.
Your focus will be on resource management, process improvements, and client follow-ups to enhance service efficiency. This role demands a hands-on approach to problem-solving and a commitment to quality, integrity, and excellence in operations. Key Responsibilities:
- Mentor and supervise the operations support team
- Manage escalations and technical guidance issues
- Oversee departmental operations and compliance
- Define and implement operational vision and strategy
- Identify and lead efficiency improvement initiatives
Requirements:
- Bachelor’s degree in engineering or equivalent
- Minimum 5 years of relevant experience
- Strong skills in Microsoft Office and Power BI
- Bilingual in French and English
- Proven leadership and communication skills
Utilize your leadership skills and engineering expertise to drive operational success at CAE.
📌 Operations Support Manager at CAE (Montreal)
🏢 CAE
📍 Montreal