Outside Sales Representative – West Coast Lawns & Gardens

About Us

West Coast Lawns & Gardens is one of the most trusted landscape maintenance and garden care companies serving the North Shore and the Lower Mainland. We are a company that, first and foremost, cares about people.

Our mission is to deliver exceptional customer experiences, reliable year‑round service, and expert horticultural guidance that helps homeowners enjoy healthier, more beautiful outdoor spaces. We are a customer‑centric, growth‑oriented company built on honesty, hard work, and continuous improvement.

As we expand our sales team, we’re looking for motivated individuals who want to build a professional career in a supportive, low‑stress, work‑life‑balanced environment.

About the Role

As an Outside Sales Representative, you will guide homeowners through landscape maintenance and improvement decisions, provide expert recommendations, and convert leads into long-term clients. You begin with structured training in our North Vancouver office, then transition into outside sales throughout the Lower Mainland.

Role Impact

This role ensures homeowners receive a seamless, high‑quality experience from first contact to signed contract. You strengthen long‑term client relationships, drive revenue through consultative, relationship‑based sales, and represent the expertise and service standards that define West Coast Lawns & Gardens. Your landscape assessments and professional recommendations help homeowners understand their needs, explore solutions, and confidently choose the right services to improve and maintain their outdoor spaces.

Key Responsibilities

Training & Customer Experience Foundations

You will work from our North Vancouver office to learn:

- Customer service and client communication standards
- Lead management and CRM usage (Service Autopilot)
- Company services, pricing, and proposal structure
- Job costing and marketing fundamentals




- How to apply your existing plant/landscape or home‑service knowledge to our offerings

During this phase, you will:

- Respond to incoming leads via phone, email, and text
- Qualify and convert leads into booked opportunities
- Ensure smooth customer transitions and high satisfaction
- Build the sales and service foundation needed for outside sales

Transition to Outside Sales Once trained, you will begin meeting clients at their properties across the Lower Mainland.

Responsibilities include:

- Conducting on-site assessments of lawns and gardens
- Providing expert recommendations on design, maintenance, and problem-solving
- Diagnosing issues such as drainage, soil health, pests, and plant decline
- Creating clear, compelling proposals
- Closing contracts and building long-term client relationships
- Maintaining ongoing communication and customer satisfaction
- Reporting directly to the Director

Full time Outside Sales Representative

Your typical day includes

- Meeting 3–5 clients per day
- Walking their property and identifying needs
- Designing solutions and booking contracts
- Managing your client portfolio
- Maintaining strong follow-up and customer service
- Collaborating with operations to ensure project success

What We Offer We provide a professional, supportive environment designed to help you succeed and grow:

- $45,000 base salary + commission (estimated total income: $70,000–$120,000)
- Comprehensive health advantages plan (Extended Health, Dental, Life Insurance)
- Company vehicle and fuel card for all travel throughout the Lower Mainland
- Structured training and ongoing professional development
- A strong,



people-first culture — relational before transactional
- Work-life-balanced environment with predictable Monday–Friday hours
- Year-round landscape services, ensuring consistent revenue and commission opportunities

What We’re Looking For You meet at least one of the following profiles and bring a minimum of 1 year of experience in landscaping, sales, or a combination of both:

Home‑Service Sales Skilled

- Minimum 1 year of experience selling services to homeowners (HVAC, roofing, pest control, renovation, cleaning, landscaping, etc.)
- Strong customer service and relationship‑building skills
- Genuine interest or existing knowledge in plants, landscaping, and outdoor spaces
- Comfortable learning plant and landscape concepts
- Excellent communication and follow‑up skills

Landscape / Horticulture Professional

- Minimum 1 year of hands‑on experience with plants, gardens, or landscape maintenance
- Strong understanding of plant care, landscape basics, and common outdoor issues
- Exceptional communication and customer service skills
- Ready to transition into a sales role while staying connected to the landscape world

Shared Requirements

- Positive attitude and willingness to deepen your industry expertise
- Valid BC driver’s licence
- Comfortable travelling throughout the Lower Mainland
- Computer literate (Outlook, CRM, smartphone)

Ready to Build a Career You’re Proud Of? If you’re passionate about customer service, enjoy working with people, and bring either home‑service sales experience or real landscaping knowledge, we’d love to meet you.

Apply today and take the next step toward becoming a trusted landscape advisor with West Coast Lawns & Gardens.

Pay: $45,000.00-$125,000.00 per year

Experience

- Landscaping: 1 year (preferred)
- Sales: 1 year (preferred)

Licence/Certification:
- Driving Licence (required)

Work Location: In person

📌 Outside Sales Representative (North Vancouver)
🏢 West Coast Lawns
📍 North Vancouver