Join the Greater Toronto Airports Authority (GTAA) as a Terminal Officer and support efficient operations at Toronto Pearson Airport. Focus on enhancing passenger experiences and operational compliance daily.
As a Terminal Officer reporting to the Manager of Terminal Services, your role is critical in overseeing the airport's operations. This position demands strong problem-solving skills and expertise in handling interactions with various stakeholders. Your proactive approach will help anticipate challenges and develop effective solutions to optimize passenger flow and service quality.
Key Responsibilities:
• Manage day-to-day terminal operations and congestion
• Coordinate resources and stanchion layouts effectively




• Inspect and maintain functionality of terminal facilities
• Address operational incidents and emergencies swiftly
• Support excellence in customer service delivery
Requirements:
• Minimum five years in airport operations or customer service
• Robust multitasking and analytical skills
• Extensive knowledge of airport procedures and safety
• Ability to obtain Canadian security clearance
• Relevant post-secondary education highly preferred
Contribute to operational excellence and passenger satisfaction at GTAA in this vital role.
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📌 Operational Expert: Terminal Officer (Toronto)
🏢 Greater Toronto Airports Authority
📍 Toronto