Parts & Service Advisor – Festing Toyota

Festing Toyota is looking for a flexible, customer-focused team member to join our Parts and Service team.

This is a varied role for someone who enjoys working with people, thrives in a team environment, and is willing to jump in wherever needed to help create an exceptional customer experience.

What you’ll do:

- Greet customers and help ensure they feel welcome from the moment they arrive
- Assist customers as a Service Advisor, including listening to their concerns, explaining recommended maintenance and repairs, and keeping them informed
- Assist at the Parts Counter, helping customers and technicians with parts inquiries and orders
- Provide shuttle service for customers when required
- Work closely with our Service, Parts and Technician teams to keep customers and work flowing smoothly
- Follow up with customers and help resolve concerns
- Step in where needed — this is a role for someone who sees what needs to be done and is willing to help

What we’re looking for:

- Excellent customer service and communication skills
- A positive, professional attitude




- A genuine team-player mentality
- Flexibility and the ability to move comfortably between different responsibilities
- Strong organizational skills and attention to detail
- Someone who takes ownership and is willing to go the extra mile for our customers
- A valid Ontario driver’s license and a clean driving record
- Automotive, dealership, parts or service experience is an asset, but we are willing to consider the right person with strong customer-service skills and the willingness to learn

The person who will succeed in this role: You don’t believe in saying, “That’s not my job.” You enjoy helping customers, supporting your teammates and finding solutions. You can adapt when priorities change, stay qualified when things get busy, and understand that every interaction contributes to the customer’s impression of Festing Toyota.

If you’re dependable, adaptable, great with people and looking for a role where no two days are exactly the same, we’d like to meet you.

📌 Parts and Service Advisor, Festing Toyota (Huntsville)
🏢 Festing Toyota
📍 Huntsville