Avanciers Incorporated is hiring a SME – Zelle & P2P Payments for one of our clients.

Job Title: SME – Zelle & P2P Payments

Location: Toronto ON

Type: 12+ months Contract

Role Overview

We are seeking a Subject Matter Expert (SME) & Business Analyst to drive our Zelle payment initiatives. In this role, you will bridge the gap between technical engineering teams, business stakeholders, and Early Warning Services (EWS) standards. You will gather end-to-end API requirements, design payment workflows, and lead Agile delivery to build seamless, secure P2P payment experiences.

Key Responsibilities

- Zelle Subject Matter Expertise: Serve as the primary consultant for Zelle domain logic, including enrollment, directory mapping (mobile/email tokenization), P2P/Me-to-Me transactions, real-time clearing, and fraud/risk controls.
- API Requirements & Technical Mapping: Translate business goals and EWS network rules into precise API specifications, data payload mappings, endpoint definitions, and error-handling protocols.
- Agile Requirements Delivery: Lead backlog grooming, write production-ready User Stories with strict Acceptance Criteria (Gherkin/BDD), and maintain clear process maps (sequence diagrams, swimlanes).
- Cross-Functional Collaboration:



Partner with backend engineering, QA, security, and payment operations teams to validate API behavior using tools like Postman and ensure regulatory compliance (e.g., Reg E).

Our Commitment to Diversity and Inclusion Avanciers Incorporated is an equal prospect employer committed to creating an inclusive and accessible workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected characteristic. We are committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Important Information for Applicants

- Only candidates selected for an interview will be contacted
- Proof of qualifications may be requested
- Background checks may be conducted as part of the hiring process
- Avanciers Incorporated does not use Canadian Social Insurance Numbers (SIN) during the application process

Avanciers Incorporated thanks all applicants for their interest; however, only those selected for an interview will be contacted. Avanciers Incorporated www.avanciers.com

📌 Payment Specialist (Toronto)
🏢 Avanciers
📍 Toronto