Support Grainger in boosting customer satisfaction as a Field Operations Associate located in Fort Saskatchewan, AB. This role encompasses a mix of branch operations and in office customer service.
Your role will center around enhancing the customer journey by managing orders, maintaining product knowledge, and ensuring timely inventory management. With a strong emphasis on organization and communication, you will tackle daily tasks that drive customer loyalty and sales success.
Key Responsibilities:
• Manage customer experience through efficient order processing
• Promote Grainger products and ensure product availability
• Conduct regular inventory checks and stocking procedures
• Resolve customer issues with timely updates and service
• Follow routing software for efficient service travel
Requirements:
• At least 1 year in a retail or service capacity
• High school diploma/GED required
• Valid driver's license upon hiring
• Skills to operate industrial equipment safely
• Flexibility in working hours to meet operations needs
Drive customer satisfaction and service excellence at Grainger as a pivotal team member in Fort Saskatchewan.
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📌 Field Operations Associate Role at Grainger (Canada)
🏢 W.W. Grainger
📍 Canada