People & Culture Operations Manager

Location: Edmonton, AB

Employment Type: Full-Time

Department: People & Culture

Reports To: Director, People & Culture

Make a Difference Through People & Culture

McMan is seeking an experienced People & Culture Operations Manager to lead the operational delivery of Human Resources services and support a positive employee experience across the organization.

Reporting to the Director, People & Culture, this role provides leadership in HR operations, employee relations, compliance, HR systems, records management, and continuous improvement. The successful candidate will serve as a trusted advisor to leaders while ensuring people practices are consistent, effective, and aligned with organizational values.

Key Responsibilities

- Lead the day-to-day operations of the People & Culture function.
- Provide HR guidance and support to leaders on employee relations, performance management, attendance, workplace conflict, accommodations, investigations, and policy interpretation.
- Ensure compliance with employment legislation, privacy requirements, and organizational policies.
- Oversee HRIS administration, employee records management, reporting, and data integrity.
- Develop and implement HR policies, procedures, and operational practices that support organizational effectiveness.
- Analyze workforce data and prepare reports to support decision-making and planning.
- Lead projects focused on process improvement, technology, compliance, and employee experience.
- Build collaborative relationships with leaders and stakeholders across the organization.

Qualifications
- Degree in Human Resources, Business Administration, Industrial Relations, or a related field.
- Minimum five years of progressive Human Resources experience.
- Two to five years of supervisory or leadership experience.
- An equivalent combination of education, training, and experience may be considered.




- Strong experience in employee relations, HR operations, and policy interpretation.
- Experience with HRIS systems, reporting, and HR data management.
- Strong knowledge of employment legislation and HR best practices.
- CPHR designation is considered an asset.

Skills & Competencies
- Employee relations and HR advisory expertise
- HR operations and process improvement
- HRIS administration and reporting
- Employment law and compliance knowledge
- Robust communication, consultation, and relationship-building skills
- Sound judgment, discretion, and confidentiality
- Project management and problem-solving abilities
- Ability to manage competing priorities in a fast-paced environment

Why Join McMan? At McMan, our people are at the heart of everything we do. As the People & Culture Operations Manager, you will help strengthen the systems, processes, and people practices that support employee and organizational success. You will join a collaborative People & Culture team guided by our values of Trust, Empathy, Commitment, Respect, and Genuineness, while fostering a responsive, respectful, and inclusive workplace where employees feel supported and valued.

Apply Today

If you are passionate about supporting people and helping leaders succeed, we encourage you to apply.

Please submit your resume and cover letter to:

Interested applicants should submit their applications, including the competition number EAD-4 through Indeed.

Application Deadline: 4:30 p.m. on August 27, 2026

McMan is committed to creating an inclusive and respectful workplace. Accommodation is available throughout the recruitment process upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

#INDHP

Application question(s)

- Do you have experience in HR operations and employee relations?
- Do you have experience using HRIS systems and managing employee records?

Work Location: In person

📌 People and Culture Operations Manager (Edmonton)
🏢 McMan Youth, Family and Community Services Association - Edmonton and North
📍 Edmonton