Vancouver Police Department Clerk Typist III Competition

#26118-50176596

Status

Temporary full time

Duration

To be determined (Assignment may be extended or reduced for operational reasons or due to circumstances that could not be foreseen at the time of posting)

Section

Public Service Unit, Information Management Section

Hours of Work

5 days Monday to Friday, 9:00 a.m. to 4:00 p.m.

Salary

Pay Grade 15 - $31.13 - $36.57 per hour

Competition End Date

Thursday, September 3, 2026

Responsible for providing customer service for all front counter services including access, security, processing found property, police information checks (PIC), minor crime report taking and fingerprinting services.

ESSENTIAL DUTIES

Provides general information and/or referrals to the public and outside agencies

Manages customer inquiries and determines the type of police service required

Receives, logs, and distributes courier and other property dropped off to counter

Returns driver licences to owners who have received driving suspensions

Monitors security of building; signs in and out visitors and issues building tags/ ICT 2FA cards

Takes minor crime reports including found and lost property

Process, tags and returns found property

Rolls accurate ink and electronic fingerprints impressions

Conducts queries through various police databases

Provides various front counter services including booking appointments, intaking applications, and processing payments

Ensures compliance with Payment Card Industry (PCI) standards

Mentors and trains staff for triage role

Participates in the annual mandatory high stress debrief program

Other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS,



AND ABILITIES

Required

Working knowledge of PRIME/Versadex

Working knowledge of Excel, Word, Outlook

Able to handle cash

Able to provide excellent customer service

Able to deal tactfully with the general public

Superior clerical experience, working with computer peripherals (CD/DVD burner, scanner, printer)

Able to maintain effective working relationships in a team environment

Able to work independently and demonstrate strong organizational skills

Able to manage time and multi-task effectively

Preferred

Working knowledge of JUSTIN, IntelliScreen

Knowledge of the VPD organizational structure

Working knowledge of the rules, regulations, policies and procedures that govern the activities of the unit

EXPERIENCE

Required

Experience with cash handling using common PSU Desk devices, including, but not limited to, cash register and debit/credit machines

Previous customer service experience

Preferred

Minimum two years of administrative experience

Minimum one year working in a police environment

EDUCATION

Required

Completion of Secondary School at minimum

Training or experience in a similar field or related to the tasks performed

OTHER REQUIREMENTS

Canadian citizenship or Permanent Resident Status

All employees must maintain their Enhanced Security Clearance while employed with the Vancouver Police Department, which will be renewed every 5 years or as required.

SELECTION PROCESS

Candidates will be required to successfully complete clerical testing to move forward to the interview stage.

NOTE

This position falls under the jurisdiction of Teamsters Local 31.

THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER

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📌 Clerk Typist III (Winnipeg)
🏢 Vancouver Police Department
📍 Winnipeg