BuildOps is the AI-native platform for commercial contractors. BuildOps is the AI-native platform for commercial contractors. At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors.

BuildOps is the leading all-in-one platform for commercial specialty contractors, purpose-built for the trades that keep the world running: HVAC, plumbing, electrical, fire protection, and mechanical. We connect field technicians, dispatchers, and the back office on a single system that handles service, project management, dispatching, and billing, powered by AI-driven automation. Some of the largest and most successful contractors run their operations on BuildOps.

As Head of Product Design, you’ll lead, grow, and scale our design team and practice. Reporting to the Chief Product Officer, you’ll own the end-to-end design function across our products and platform, shaping our user experience and visual language, driving the long‑term design strategy, and embedding AI into both our design workflows and our customer experiences. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every current hire.

Set the strategic design vision that aligns with our company and product strategy, ensuring a consistent, intuitive, and delightful user experience.

Build and scale the design organization: define team structure, hire top‑tier talent, mentor and grow the team, and nurture a high‑performance design culture. Partner with Product and Engineering to develop intuitive, enterprise‑grade solutions while transforming the platform to support AI‑powered user experiences through OpsAI.



Guide the evolution of our design system and visual language across mobile and web.

Be a strong voice for the user, leveraging research, customer visits, and data to inform design decisions and prioritize customer outcomes. Foster a culture of rapid experimentation, feedback, and continuous improvement. 8+ years of product design experience, with at least 5 years leading design teams in high‑growth SaaS environments.

Experience designing and shipping high‑quality B2B or B2B2C products across mobile and web. Strong design instincts with fluency in UX, UI, interaction design, and systems thinking. Demonstrated experience scaling teams, mentoring designers, and building high‑performing team cultures.

Expert proficiency in design tools and fluency with AI tools to accelerate synthesis, ideation, prototyping, and rapid software development. Flexibility to travel for team meetings and customer visits. Passionate about design, with a relentless commitment to exceptional user experiences.

Toronto: $204000 - 255000 CAD base salary + annual bonus opportunity, depending on location and experience, plus a generous equity grant.

LA/SF: $239000 - 299000 USD base salary + annual bonus opportunity, depending on location and experience, plus a generous equity grant.



Generous equity grant, become an owner in our company! Flexible PTO and hybrid work schedules One‑time work‑from‑home allowance Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in‑office days Company events and team‑building activities, both in‑person and virtual The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers Join BuildOps, the largest commercial trade platform in the country, as we transform the multi‑billion dollar commercial contracting industry!

See why contractors choose Buildops here. Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI‑driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.

At BuildOps, we’re changing the game and doing the best work of our careers. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws. #

📌 Product Marketing Manager (English) (Toronto)
🏢 BuildOps
📍 Toronto