Job Overview

Friesen, Kaye and Associates is seeking an organized and technically confident Part time Production and Virtual Producer to support our virtual training sessions and produce printed workshop manuals and program materials at our Ottawa location.

This is an on-site position with responsibilities divided between virtual-session production and the physical production, assembly, and shipping of training materials.

Responsibilities

Manual and materials production

- Produce training manuals and workshop materials at the Ottawa office.
- Print, photocopy, collate, bind, label, package, and prepare manuals and supporting materials.
- Review completed materials for accuracy, print quality, correct page order, and overall presentation.
- Update and edit manuals and related documents as required.
- Track production requirements and ensure materials are completed by established deadlines.
- Monitor paper, binding supplies, packaging materials, and other production inventory.
- Prepare workshop materials for pickup, delivery, or shipping.
- Coordinate shipping and maintain accurate shipment information.
- Operate and perform basic troubleshooting of printers, photocopiers, binding equipment, and other production equipment.
- Keep the production area organized, safe, and well stocked.

Virtual production

- Set up and produce virtual workshops, webinars, meetings, and client sessions.
- Complete pre-session checks of links, presentations, audio, video, breakout rooms, polls, and other interactive features.
- Conduct one-on-one technical preparation sessions with clients, facilitators, or participants when required.
- Provide live technical support to facilitators and participants.
- Admit participants, monitor chat,



launch polls, manage breakout rooms, share materials, and assist with screen sharing.
- Troubleshoot technical issues calmly and efficiently to minimize disruptions.
- Prepare and distribute session links, instructions, surveys, handouts, and other program materials.
- Maintain organized production records and follow established checklists and processes.
- Assist with other related production duties as required.

Qualifications

- Experience with document production, printing, photocopying, binding, packaging, or shipping is an asset.
- Experience producing virtual meetings, webinars, workshops, or training sessions.
- Proficiency with Zoom, Microsoft Teams, or similar virtual-meeting platforms.
- Strong general computer skills, including experience with Microsoft Office.
- Excellent attention to detail and commitment to producing accurate, professional materials.
- Strong organizational, communication, and time-management skills.
- Ability to work independently, follow production schedules, and meet firm deadlines.
- Ability to remain calm and professional while resolving live technical issues.
- Comfortable supporting clients, facilitators, and participants with varying levels of technical experience.
- Ability to safely lift and move boxes of manuals and production supplies weighing up to 55 pounds.
- Reliable transportation to the Ottawa office.
- Availability for occasional early-morning or evening virtual sessions, if required.

Pay: From $19.00 per hour

Benefits

- Flexible schedule
- On-site parking

Experience:
- Production: 1 year (required)
- Virtual Production: 1 year (preferred)

Willingness to travel:
- 100% (required)

Work Location: Hybrid remote in Ottawa, ON K2C 2B5

📌 Production and Virtual Producer (Part-Time) (Ottawa)
🏢 Friesen, Kaye and Associates
📍 Ottawa