POSITION DESCRIPTION

Job Title: Production Supervisor

Location: Orleans, Ottawa, ON

Schedule: Monday to Friday, 4.30 pm – 1am (finishing Sat AM)

Reports To: Production Manager

About apetito Canada apetito Canada is a leading provider of nutritious, outstanding‑tasting prepared meals for the healthcare, long‑term care, and community meals sectors. In Canada, apetito has been operating since 1980, producing chef‑crafted frozen meals designed to support health, dignity, and quality of life for vulnerable populations.

Based in Ottawa, Ontario, apetito Canada supplies hospitals, long‑term care homes, and Meals on Wheels programs across the country. The company is a proud partner to more than 90 Meals on Wheels agencies and is also the nominated supplier for Heart to Home Meals, a national private meal delivery service for seniors.

As part of the apetito Group, a family‑owned international company founded in Rheine, Germany in 1958, apetito operates across Europe and North America. The global group employs over 9,000 people and provides nutritious food to approximately 1.3 million people every day, combining decades of culinary expertise with dietetic‑led nutrition standards.

apetito specializes in frozen, ready‑made meals developed specifically for healthcare and institutional foodservice environments. Its product range includes bulk and portioned meals, texture‑modified foods aligned with IDDSI standards, and options for special dietary requirements such as low sodium, gluten‑free, vegetarian, vegan, and halal meals.

In Canada, apetito operates a federally inspected facility and emphasizes strong food safety, nutrition, and quality assurance practices. The company is committed to ethical business practices, sustainability, and continuous innovation,



with the goal of improving efficiency for care providers while enhancing the well‑being of those they serve.

Summary The Production Supervisor directs and coordinates the daily manufacturing operation to ensure products are made safely, efficiently, on schedule, and to the required quality standards. The role involves managing production teams, coordinating schedules and resources, monitoring performance, and resolving operational issues.

Key responsibilities include:

· Leading the production team in your designated shift and area, managing a total of 20-40 employees. Planning and coordinating the production activities and workflows. Managing, training and supporting the production team. Addressing any complaints or issues from your team.

· Ensuring production targets are met. Troubleshooting production problems and taking corrective actions. Identifying inefficiencies or wastage and implementing process improvements. Improving the OEE of your area and leading CI projects.

· Ensuring food safety and quality management procedures and policies are being followed by the team. Identifying and leading initiatives to improve food safety and quality.

· Identifying and resolving any health and safety issues.

· Appraising performance and conducting disciplinary proceedings as required. Completing payroll obligations for your team.

Suggested Education or Experience:

· College diploma or university degree in related field, or equivalent related experience

· Two years of supervisory experience, or equivalent

· Knowledge of quality assurance systems (GMP, HACCP and SQF)

· Proficient with Microsoft Excel

· Experience with ERP systems

· Lean manufacturing knowledge is an asset

· Ability to effectively present information and respond to questions from staff

· Ability to work with technically advanced equipment and be mechanically inclined

· Ability to speak English. Ability to speak French would be beneficial

📌 Production Supervisor (Ottawa)
🏢 apetito Canada
📍 Ottawa